Responsible play
Practical principles for balancing play time, spending, and social activity.
- 01Keep it entertainment
- 02Spending decisions
- 03Account and family safety
- 04Community wellbeing
- 05Help and taking a break
01Keep it entertainment
Games are for recreation and social contact. Step away when anger, fatigue, chasing a loss, or postponing daily responsibilities begins. Take breaks and decide your play time in advance.
02Spending decisions
Do not treat a virtual purchase as a way to recover a loss. Spend only from an entertainment budget and check price, VIP duration, and renewal before confirming payment. Review purchase history regularly.
03Account and family safety
Do not share passwords or payment devices. Purchases by users who cannot legally contract independently should be supervised by a legal representative. Sign out on shared devices and protect stored payment details.
04Community wellbeing
Treat opponents respectfully and report threats, humiliation, or harassment using block and report tools. You never have to continue a direct-message or chat interaction that makes you uncomfortable.
05Help and taking a break
If play feels difficult to control, sign out, pause purchases, and speak to someone you trust. Contact the support centre for account security, membership, or access options.
